Warranty & Returns

Warranty conditions

* All products are under the warranty of the manufacturers unless otherwise stated.
* In order for the warranty conditions to be valid, you should definitely check the product during the cargo delivery.
* When you see a damage, keep a record and do not get the product.
* Please note that the product sent to you will be out of warranty in case of changes made on the product, deformation of the product or deterioration of the original design of the product.

Product Return Policy

You can return the product you have reviewed if it does not meet your expectations after purchasing it. You should do your returns as follows:

You can return the products you want to return with the product within 14 days from the date you receive the order. In order for the products to be returned, the return conditions must be complied with.

*  The product you purchased on our site in case of error at the latest from the date of delivery 7 days in our page 
You need to contact us from the online support section or our contact number. 
*  Following this information, the faulty product you will send to us with the courier company will be replaced with a new one. and will make the change as soon as possible. When the customer requests a change even though the products they want are sent correctly, the shipping costs will belong to him during the exchange process.
* If the ordered product defect is caused by the use of the customer or the product has been used within 7 days, the product cannot be returned or exchanged.

* In addition, the products that need to be returned must be delivered to www.minihobievi.com, complete and undamaged, together with the box, packaging, and standard accessories, if any.

* If the original invoice is not sent, it cannot be returned.

* The shipping cost of the product returned using the right of withdrawal is borne by the seller.
As the product return and replacement conditions, the practices in accordance with the Law on the Protection of the Consumer No. 4077 are essential.

Returns department contact address;

E-mail: siparis.minihobievi@ gmail .com

Tel: (+90) 506 484 70 96

Address: Ahimesut Mah. 1904 St. No.13/C Etimesgut ANKARA

* Refund of Fee: After the refund process is completed, the fee is paid to your credit card/bank account within 10 working days. Account to reflect the duration of the payment process can vary depending on your bank.